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If you come across any problems while you are shopping at, you can check the FAQ or contact us by the following methods:

 Submit a Ticket

For any issues, we highly recommend ticket. Please give us a few hours to respond. Please include as much infomation about your order so that we can assist you more efficiently.

Submit a Ticket

 Email us

For any questions regarding presales or aftersales services, you can contact us via email. We will respond within 24 hours except public holidays.

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 Phone Service

For urgent things, please call us from 6PM to 9PM (Mon-Fri) (PST)